Demand | Privacy Policy

Privacy Policy

This Privacy Policy explains how DEMAND, s.r.o. (“Company”, “we”, “us”, or “our”) collects, uses, stores, processes, and protects personal information obtained through our website and online platform. We are committed to protecting user privacy and handling personal data in a transparent, lawful, and responsible manner in accordance with applicable data protection regulations.

By accessing or using this Website, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described below. This Policy applies to all visitors, users, and individuals who interact with our Website or submit service inquiries.

About Our Platform

DEMAND, s.r.o. operates an independent online platform designed to provide general information and help users submit requests and get connected with independent third-party service providers. We do not perform, supervise, manage, or control any services that may be provided by contractors.

We do not employ contractors or service providers
We do not guarantee service availability or outcomes
All services are provided by independent professionals
Users communicate directly with contractors at their own discretion

Information You Voluntarily Provide

We may collect personal information that you voluntarily submit when interacting with the Website.

Name and contact details such as phone number and email address
Property location and service requirements
Preferred contact method and scheduling details
Information shared via forms, emails, or phone calls
Feedback, reviews, and support inquiries

Automatically Collected Information

When you visit our Website, certain technical and usage data may be collected automatically.

IP address and approximate geographic location
Browser type, device information, and operating system
Pages visited and time spent on the Website
Referring and exit pages
Cookies and similar tracking technologies

How We Use Personal Information

We may use collected information for the following purposes:

Provide and improve the Website and platform functionality
Respond to inquiries and provide customer support
Connect users with independent service providers
Send service-related communications and updates
Analyze trends and improve user experience
Prevent fraud and maintain security
Comply with legal and regulatory obligations

Sharing of Information

We may share limited personal information only when necessary to operate the platform and respond to user requests.

Independent contractors responding to inquiries
Website hosting and analytics providers
Marketing and communication partners
Legal authorities when required by law
Professional advisors supporting operations

We do not sell personal data.

Data Security and Retention

We implement appropriate technical and organizational safeguards designed to protect personal data. However, no online system can be guaranteed to be completely secure.

Secure data storage and limited access controls
Protection against unauthorized disclosure or misuse
Retention only for necessary business and legal purposes
Secure deletion or anonymization when data is no longer required

Your Privacy Rights

Depending on applicable laws, you may have the right to:

Request access to personal data
Request correction or deletion of information
Restrict or object to certain processing activities
Withdraw consent where applicable

Children’s Privacy

This Website is not intended for children under the age of 13. We do not knowingly collect personal data from children.

International Data Transfers

Your information may be processed in countries outside your jurisdiction. We take reasonable steps to ensure appropriate safeguards are in place for cross-border data transfers.

Changes to This Policy

We may update this Privacy Policy periodically. Continued use of the Website indicates acceptance of any updated Policy.